#1
Serving the Business
Empowering Product Owners and business stakeholders to maximize outcome value.
5 maturity levels (1–5)Details
COMPETENCY 1 OF 82 subcompetencies
Serving
Servant leadership mindset towards both the delivery team and business stakeholders. The coach dismantles blockers, protects focus space, and aligns mutual needs, measuring success by the growth and autonomy of others.
Subcompetencies in Serving
Detailed areas of practice, behaviors, and evaluation rubrics
#2
Serving the Team
Fostering self-organization, eliminating systemic obstacles, and team psychological safety.
5 maturity levels (1–5)Details
Evaluation Scale & Maturity Levels
Applied across all Serving subcompetencies
LEVEL 1
Awareness
LEVEL 2
Novice
LEVEL 3
Practitioner
LEVEL 4
Proficient
LEVEL 5